In 2018, the Metro West Fire Protection District began a self-assessment to discover what truly drives the organization. Every level of the fire district participated through group exercises and candid discussions. Ultimately, a lot of commonality was discovered in what mattered the most professionally. These beliefs became the five core values of professionalism, quality, reputation, service, and trust.

It is important the community knows what motivates Metro West to continually strive to leave people in a better position. These core values deliver a better understanding of Metro West and further detail the commitment to providing the highest level of service possible.